Terms & Conditions

1. Introduction

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Welcome to Pango’s Moonlight March. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us.

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By accessing this website and/or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

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2. Use of the Website

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You agree to use this website only for lawful purposes. You must not:

• Use the website in any way that may damage or impair it

• Attempt to gain unauthorized access to our systems

• Use our content for commercial purposes without permission

• Transmit malicious software or harmful material

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We reserve the right to suspend or terminate access if misuse is detected.

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3. Products & Orders

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We sell children’s books and related products through our website.

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By placing an order, you confirm that:

• All information provided is accurate and complete

• You are legally capable of entering into binding contracts

• You are authorized to use the payment method provided

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All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel any order at our discretion.

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4. Pricing & Payments

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All prices are listed in South African Rands.

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We reserve the right to change prices at any time without prior notice.

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Payments are processed securely through third-party payment providers (such as Wix Payments, PayPal, Stripe, etc.). We do not store full payment details.

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Your order will only be processed once payment has been successfully received.

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5. Shipping

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Orders are processed within 2-3 working days.

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Shipping is charged at a standard fixed rate, which will be displayed at checkout.

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Delivery timeframes are estimates and may vary due to courier delays, public holidays, or other unforeseen circumstances.

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Please refer to our Shipping Policy for full details.

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6. Returns & Refunds

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If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

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We reserve the right to assess refund or replacement requests on a case-by-case basis.

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Refunds, if approved, will be processed to the original payment method.

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7. Intellectual Property

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All content on this website, including:

• Text

• Images

• Illustrations

• Book content

• Logos

• Graphics

• Branding

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is the property of Pango’s Moonlight March and is protected by copyright and intellectual property laws.

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You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

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8. Limitation of Liability

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To the fullest extent permitted by law, Pango’s Moonlight March shall not be liable for:

• Indirect or consequential damages

• Loss of profits or data

• Delays outside of our control

• Website interruptions or technical errors

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Our total liability shall not exceed the amount paid for the product purchased.

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9. Privacy

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Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use personal information.

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10. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the content or policies of those websites.

 

11. Changes to These Terms

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We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

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Continued use of the website after changes are posted constitutes acceptance of those changes.

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12. Governing Law

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These Terms are governed by the laws of South Africa.

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Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of that country.

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13. Contact Information

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If you have any questions regarding these Terms and Conditions, please contact us